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Choice Home Warranty Awards: All You Need To Know

If you’ve recently purchased or are in the process of buying a new home, you’re likely familiar with home warranty companies and their plans designed to shield homeowners from unexpected repair and replacement expenses. However, did you know that certain home warranty providers receive annual recognition for delivering exceptional service and coverage?

The Choice Home Warranty Awards recognize the top home warranty companies in the US, determined through extensive reviews from homeowners.

These companies undergo evaluation based on criteria such as coverage options, service quality, customer support, value, and overall satisfaction. Winning companies proudly showcase the Choice Home Warranty Award badge on their websites and marketing materials.

For homeowners, the Choice Home Warranty Awards serve as a valuable resource in finding a reputable company that offers peace of mind and comprehensive coverage for essential home systems and appliances like plumbing, electrical systems, heating/cooling units, and more.

This guide will provide you with insights into the Choice Home Warranty Awards and how they can assist you in securing reliable home warranty protection.

What Are the Choice Home Warranty Awards?

The Choice Home Warranty Awards is an annual program that recognizes the top home warranty companies in both the U.S. and Canada. Each year, numerous home warranty providers undergo evaluation based on criteria such as coverage, service quality, pricing, and customer satisfaction. Those with outstanding reviews and high ratings are honored with the Choice Home Warranty Award for Excellence.

For homeowners, these awards serve as a valuable tool in selecting reputable companies that will deliver reliable service when needed. It’s crucial to avoid situations where you pay for a home warranty only to face claim denials or find the company going out of business. Opting for an award-winning provider ensures you receive solid coverage, responsive service, and a track record of satisfied customers.

The evaluation process considers various aspects, including:

  • Coverage for different systems and appliances (such as HVAC, plumbing, electrical, major appliances, etc.)
  • Coverage limits and out-of-pocket costs for homeowners
  • Ease of filing claims and response time
  • Customer reviews and ratings on platforms like Trustpilot, Consumer Affairs, and the Better Business Bureau
  • Financial stability and longevity of the company

Ultimately, the Choice Home Warranty Awards spotlight providers that offer homeowners the best value and peace of mind. If you’re seeking a dependable warranty, starting your search with these award-winning companies is highly recommended.

History of the Choice Home Warranty Awards

Since their establishment in 2008, the Choice Home Warranty Awards have been synonymous with recognizing excellence in home warranty companies.

Home warranties, originating in the 1970s, have served as a budget-friendly safeguard for homeowners against costly repairs to essential systems and appliances. As the industry expanded, there arose a need to distinguish reputable companies from others, leading to the inception of the Choice Home Warranty Awards.

Annually, an independent panel meticulously evaluates hundreds of home warranty providers across the United States and Canada. They scrutinize various factors including coverage options, service quality, customer satisfaction, and value. Those companies that excel in these areas are honored with the prestigious Choice Award, the highest accolade in the home warranty industry.

Past recipients of these awards include renowned names such as American Home Shield, First American Home Warranty, and 2-10 Home Buyers Warranty. While prominent brands often dominate, the Choice Awards also shed light on smaller, regional providers. This diverse array of winners underscores that exceptional service and support are attainable irrespective of company size or market share.

For homeowners, the Choice Home Warranty Awards serve as a reliable resource for finding trustworthy protection. Award-winning companies represent the pinnacle of quality, having demonstrated their merit through evaluations conducted by both experts and customers alike. When it comes to selecting a home warranty for your most valuable investment, companies bearing the Choice Award are the ones to consider.

How Are Winners Selected for the Choice Home Warranty Awards?

The Choice Home Warranty Awards are selected each year through a rigorous evaluation process. Winners are chosen based on several factors:

Customer Reviews

Choice Home Warranty gathers reviews and ratings from its customers for every home warranty company it collaborates with. These assessments cover various aspects such as overall satisfaction, value, service quality, and claims processing. Companies that receive the highest average ratings and the most positive reviews accrue more points during the selection process.

Claims Handling

The manner in which a company deals with claims and delivers service is paramount. Choice Home Warranty assesses metrics such as the average time taken to respond to a claim, the percentage of claims approved, and customer satisfaction with the claims process. Companies that demonstrate proficiency in providing prompt, equitable claims resolution and service are regarded more positively.

Plan Options

The scope of coverage and variety of plan options provided by a company are also taken into account. Those offering a broader selection of comprehensive plans at reasonable prices are given preference. Factors such as coverage limits, exclusions, and additional service call fees are examined to assess the overall value of the plans.

Industry Experience

The duration of a company’s operation and its expertise within the home warranty industry are influential factors. Established companies with a demonstrated history of success are given higher rankings due to their perceived stability and credibility. Longevity indicates their understanding of typical home systems and appliances, along with their proficiency in claims management.

Additional Perks

Some home warranty companies offer additional benefits that elevate the customer experience. Features such as mobile apps for claim submission and tracking, online resources with home maintenance advice, loyalty programs, and discounts on other home services may influence the evaluation process. Companies that exceed expectations by providing comprehensive solutions for homeowners will distinguish themselves.

To summarize, the Choice Home Warranty Awards acknowledge the leading home warranty companies that excel in customer service, value, claims processing, industry expertise, and meeting homeowner requirements. Winners are chosen meticulously, considering the combined impact of these vital factors.

Notable Winners of Choice Home Warranty Awards

Recent winners of the Choice Home Warranty Awards are acknowledged for their outstanding home warranty companies and plans, evaluated on criteria such as coverage, service quality, and customer satisfaction. Among the notable recipients are:

American Home Shield

American Home Shield, a respected home warranty provider, has garnered multiple Choice Home Warranty Awards. Renowned for its extensive coverage and exceptional customer service, their plans encompass a wide range of major appliances, HVAC systems, plumbing, and electrical components in the home. Offering affordable monthly premiums and minimal service call fees, American Home Shield effectively makes home repairs and replacements more economically accessible for homeowners.

First American Home Warranty Corporation

First American Home Warranty Corporation stands as a leader in the home warranty industry, boasting multiple years of recognition through prestigious awards. They offer extensive coverage catering to both homeowners and homebuyers, safeguarding major systems and appliances within a household.

Renowned for their prompt and top-tier emergency service, First American excels in swiftly dispatching contractors for repairs, available 24/7. Their mission is to grant customers peace of mind by alleviating the hassle and expense of unforeseen home repairs.

Home warranty companies that deliver exceptional service and coverage deserve commendation. The Choice Home Warranty Awards spotlight the crème de la crème, meticulously evaluated by industry professionals and customer feedback.

Winning companies such as American Home Shield and First American Home Warranty showcase a dedication to their clientele through plans that offer tangible value and service excellence. For homeowners seeking a dependable home warranty, these award-winning companies serve as an excellent starting point.

The Importance and Impact of Winning a Choice Home Warranty Award

Receiving an accolade such as Choice Home Warranty’s top award can greatly influence a company’s success and enhance its credibility. As a homeowner, it’s crucial to take note of award recipients as it reflects their commitment to excellent customer service and support.

Increased Brand Awareness

Receiving an industry award, particularly as renowned as Choice Home Warranty’s, enhances brand visibility and credibility. This recognition increases awareness among homeowners, positioning the awarded company as a trusted and reputable choice for home warranty coverage. Additionally, the media coverage resulting from the award win extends brand awareness to potential new customers.

Improved Customer Trust

Earning awards enhances credibility, indicating to homeowners that the company is esteemed by industry professionals. This increases customer confidence and trust in the brand, making homeowners more inclined to invest in a home warranty policy from them. Being rated highly by a third-party organization provides customers with reassurance and peace of mind.

Attracting New Customers

The enhanced visibility and credibility resulting from winning an award open doors to new business prospects. The spotlight and validation from the award facilitate the acquisition of new customers. Additionally, the company can leverage their victory by promoting it across marketing materials, social media platforms, and their website, attracting the interest of homeowners seeking home warranty providers.

Higher Employee Morale

Winning an award uplifts team morale and motivation within the company. It fosters a sense of shared success and achievement among employees, leading to enhanced job satisfaction, productivity, and loyalty. The award serves as recognition and appreciation for the team’s dedication and high-quality work.

In essence, the impact of winning a Choice Home Warranty award extends widely for both companies and their customers. These accolades showcase excellence, providing homeowners with confidence in selecting an award-winning provider to safeguard their most valuable asset. Meanwhile, for companies, the advantages to business operations and organizational culture make the pursuit of such recognition highly rewarding.


So, there you have it – an overview of the Choice Home Warranty Awards and their significance for you as a homeowner. While receiving any award is certainly gratifying, these awards were established to offer genuine value to consumers. The winners were chosen based on essential factors such as coverage, customer service, affordability, and reputation. 

As you contemplate which home warranty company suits your needs, consider the Choice Award winners. They’ve undergone thorough vetting and validation by an independent third party, giving you peace of mind that you’re in reliable hands. With the right warranty at your disposal, your next unexpected repair might just feel like a minor inconvenience rather than a major catastrophe. Stay safe, homeowners!

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