Home Reaperscan Blog 8 Ways to Remove counter.wmail-service.com Trojan

8 Ways to Remove counter.wmail-service.com Trojan

In today’s digital environment, the complexity of cyber threats presents a significant risk to both individuals and organizations. Among these threats is the Counter.wmail-service.com Trojan, which operates as a Command & Control (C&C) server for the VenomSoftX malware.

This malicious JavaScript-based RAT (Remote Access Trojan) and cryptocurrency hijacker are designed to carry out various nefarious activities, including cryptocurrency theft, manipulation of clipboard data, machine fingerprinting, and execution of malicious commands.

To effectively address the VenomSoftX malware and eliminate the Counter.wmail-service.com Trojan from your device, it’s imperative to follow a thorough set of procedures. In this guide, we will walk you through each step, offering detailed instructions and expert insights to safeguard your system against this dangerous threat. Let’s begin the process of securing your computer.

How to Remove counter.wmail-service.com Trojan?

Follow below steps to remove counter.wmail-service.com virus in seconds:

Method 1: Use Rkill to Terminate Malicious Processes

The initial step in countering the Counter.wmail-service.com Trojan involves terminating any malicious processes currently active on your computer. To accomplish this task, we recommend utilizing a tool known as Rkill. Rkill is specifically designed to halt malicious processes temporarily, thereby facilitating the execution of further removal procedures effectively.

Follow these steps to utilize Rkill:

1. Download Rkill from a reputable source, such as BleepingComputer.

2. Once the download is complete, locate the downloaded “Rkill.exe” file and double-click on it to initiate the program.

3. Rkill will automatically scan and terminate any identified malicious processes running on your system.

Pro Tip: Keep in mind that Rkill only provides temporary termination of malicious processes. Hence, it’s crucial to proceed promptly with subsequent removal steps without delay.

Method 2: Uninstall Malicious Programs from Your Computer

To identify and remove potentially harmful applications, follow these steps:

1. Press the Windows key + R to open the Run dialog box.

2. Type “control” in the box and press Enter to access the Control Panel.

3. In the Control Panel window, select “Programs” or “Programs and Features,” depending on your Windows version.

4. Scan through the list of installed programs for any suspicious or unfamiliar entries.

5. Right-click on any suspicious program and choose “Uninstall” to initiate its removal from your computer.

6. Follow the on-screen instructions to complete the uninstallation process.

Note: Exercise caution when uninstalling programs and ensure that you only remove those suspected to be malicious. Removing legitimate programs may have unintended consequences.

Method 3: Remove counter.wmail-service.com Trojan from Windows

To remove registry entries associated with the Counter.wmail-service.com Trojan and VenomSoftX malware, follow these steps:

1. Press the Windows key + R to open the Run dialog box.

2. Type “regedit” and press Enter to launch the Registry Editor.

3. In the Registry Editor window, navigate to the following path:


4. Look for any suspicious subkeys or entries related to VenomSoftX or Counter.wmail-service.com.

5. Right-click on any suspicious subkey or entry and select “Delete” to eliminate it.

6. Repeat the process for the following registry paths:

   – HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows

   – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows

7. After removing the malicious entries, close the Registry Editor.

Caution: Exercise extreme caution when using the Registry Editor as it contains critical system settings. Ensure that you only delete specific subkeys or entries related to the Counter.wmail-service.com Trojan and VenomSoftX malware. Modifying other registry settings can result in unintended consequences on your system.

Method 4: Remove Malicious Files and Folders from Windows

Here are the steps to search for and remove suspicious files and folders associated with the Counter.wmail-service.com Trojan or VenomSoftX malware using File Explorer:

1. Press the Windows key + E to open File Explorer.

2. Navigate to the following locations:

   – C:\Program Files

   – C:\Program Files (x86)

   – C:\Users\YourUsername\AppData\Local

   – C:\Users\YourUsername\AppData\Roaming

   (Replace “YourUsername” with your actual username)

3. Search for any files or folders that seem suspicious or related to the malware.

4. Right-click on the suspicious file or folder and select “Delete” to remove it.

5. If prompted for confirmation, click “Yes” to proceed with the deletion.

Note: Exercise caution when deleting files and folders, ensuring that you only remove those associated with the Counter.wmail-service.com Trojan and VenomSoftX malware.

Method 5: Reset Your Browser Settings to Their Defaults

The VenomSoftX malware frequently alters browser settings to manipulate your online activities. To revert your browser settings to their original defaults, please adhere to the guidelines tailored to your particular browser:

Google Chrome:

To revert your browser settings in Google Chrome, follow these steps:

1. Launch Google Chrome and access the three-dot menu icon positioned at the top-right corner.

2. Opt for “Settings” from the menu that appears.

3. Proceed to scroll down and expand the advanced settings by selecting “Advanced.”

4. Within the “Reset and clean up” segment, locate and choose “Restore settings to their original defaults.”

5. Finally, confirm the action by clicking on “Reset settings.”

Mozilla Firefox:

To reset Mozilla Firefox, follow these steps:

1. Open Mozilla Firefox and locate the three-line menu icon positioned in the top-right corner.

2. From the drop-down menu, select “Help.”

3. Choose “Troubleshooting Information” from the Help menu.

4. Click on the “Refresh Firefox” button situated in the top-right corner.

5. Confirm by clicking “Refresh Firefox” again.

Microsoft Edge:

To reset Microsoft Edge, follow these steps:

1. Open Microsoft Edge and locate the three-dot menu icon positioned in the top-right corner.

2. From the drop-down menu, select “Settings.”

3. Scroll down and find the “Reset settings” section.

4. Click on “Reset settings.”

5. Select “Restore settings to their default values” to confirm.

6. After resetting your browser settings, close and then reopen your browser to apply the changes.

Method 6: Run a Full System Scan with an Antivirus or Anti-Malware Program

To guarantee the thorough elimination of any lingering malware and to ensure your system’s cleanliness, it’s advisable to conduct a comprehensive system scan using an antivirus or anti-malware program that is up to date. If you already have an antivirus program installed, ensure it’s current and initiate a full scan of your computer.

If you lack an antivirus program, contemplate employing trustworthy security software options such as:

  • Windows Defender
  • Avast Antivirus
  • AVG Antivirus
  • Malwarebytes
  • Norton Security
  • Bitdefender

Download and install a selected program from the provided list (or any other trustworthy antivirus/anti-malware software). Following installation, update its virus definitions, and initiate a comprehensive system scan to identify and eradicate any lingering malware or malicious files.

Method 7: Update and Secure Your System

After successfully removing the VenomSoftX malware from your computer, it’s vital to adopt preventive measures to deter future infections. Here are some general security practices to follow:

1. Keep your operating system, antivirus software, and other applications up to date by installing the latest security patches and updates.

2. Enable automatic updates to ensure continuous protection against emerging threats.

3. Exercise caution when downloading and installing software from untrusted sources.

4. Refrain from clicking on suspicious links or downloading attachments from unknown emails.

5. Regularly back up your essential files to an external storage device or cloud service.

6. Utilize a reputable ad-blocker and consider installing browser extensions that offer additional security layers, such as script blockers or anti-malware extensions.

By adhering to these guidelines and maintaining sound security practices, you can mitigate the risk of future malware infections and safeguard your computer effectively.

Method 8: Monitor Your System and Be Vigilant

After removing the VenomSoftX malware, it’s crucial to stay alert and monitor your system for any unusual behavior. Here are some additional precautions to consider:

1. Regularly scan your computer for signs of malware or suspicious activity. Watch out for changes in system performance, unexpected pop-ups, browser redirects, or unfamiliar processes running in the background.

2. Activate real-time protection in your antivirus or anti-malware software to detect and block potential threats as they occur.

3. Install a reputable firewall to add an extra layer of security for your network traffic.

4. Exercise caution when granting permissions to applications and only download software from trusted sources.

5. Stay informed about common malware delivery methods and keep up-to-date with the latest cybersecurity threats.

6. If you detect any suspicious activity or suspect your system is still compromised, consider seeking assistance from a professional computer security expert or contacting the support channels provided by your antivirus software provider.


To successfully remove the VenomSoftX malware and Counter.wmail-service.com Trojan from your computer, it’s essential to follow a systematic approach. By adhering to the steps provided in this guide, you can eradicate the malware effectively and bolster the security of your system.

It’s crucial to remember that prevention plays a vital role in warding off future infections. Maintain a proactive stance by ensuring your system is regularly updated, utilizing trusted security software, and practicing safe browsing practices.

Should you require further clarification or assistance, don’t hesitate to reach out. Wishing you a safe and secure computing experience!

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